New Client Info
Your first appointment.
Your first appointment is a chance to slow down, feel heard, and begin building a trusting relationship with your therapist.
During this initial session, you’ll talk about what brought you to counseling, ask questions, and start identifying goals that feel meaningful to you. Your therapist will also explain confidentiality, their approach, and what future sessions may look like.
There’s no pressure to share everything right away. Therapy is a gradual, supportive process that moves at a pace that feels right for you.
Insurance
Therapy services may be covered in full or in part by your health insurance or employee benefit plan, and coverage can vary by provider and policy. We encourage you to contact your insurance company to understand your benefits and options.
Private Pay
Some of our providers offer private pay options, including limited sliding scale availability for individual therapy. If you’re interested in private pay, please contact our office to learn more about current options and rates. Cash, check and all major credit cards accepted.
Cancellation
We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Appointments canceled with less notice or missed entirely may be subject to a $150 late cancellation or no-show fee.
Frequently asked questions.
Do I need to know exactly what I want to work on before starting therapy?
Not at all. Many people begin therapy feeling unsure or overwhelmed, and part of the process is gaining clarity together. Your therapist will help you explore what’s coming up and identify meaningful goals at your own pace.
Is therapy only for people in crisis?
No. Therapy can be helpful whether you’re facing a specific challenge or simply want support, growth, and better emotional balance. You don’t have to be in crisis to benefit from counseling.
How do I know if therapy is right for me?
If something in your life feels difficult, overwhelming, or stuck, therapy may be helpful. Many people find that having a supportive, neutral space to talk and reflect makes a meaningful difference. Being open to the process is often the most important step.
How long does therapy usually last?
The length of therapy varies based on your goals, needs, and preferences. Some people come for a short period, while others choose ongoing support. This is something you’ll regularly discuss with your therapist and adjust as needed.
Is what I share in therapy confidential?
Yes. Therapy is confidential, with a few legal and ethical exceptions that your therapist will review with you during your first appointment. Protecting your privacy and creating a safe space is a top priority.
Do you offer virtual or in-person sessions?
What’s the difference between talking to a therapist and talking to a friend or family member?
Therapists are trained to listen without judgment, offer professional insight, and help you develop practical tools for change. Therapy is also confidential and focused entirely on your well-being. It’s a space designed just for you.
How do I choose the right therapist for me or my family?
Finding the right therapist is about feeling comfortable, understood, and supported. Our team is happy to help you explore options based on your needs, preferences, and goals. A good fit can make a meaningful difference in your therapy experience.
What ages do you work with?
We work with children, teens, adults, couples, and families. Our therapists support clients at many different stages of life, offering care that’s tailored to each individual’s unique needs.
How often will I need to attend therapy sessions?
Session frequency varies depending on your goals and circumstances. Many clients start with weekly sessions, then adjust over time as progress is made. Your therapist will collaborate with you to find a pace that feels supportive and sustainable.
What if I feel nervous or unsure about starting therapy?
Feeling nervous is completely normal, especially if this is your first time in therapy. Our therapists are mindful of this and work to create a welcoming, non-judgmental space from the very beginning. You’re always in control of what you share and when.